We are committed to protecting and respecting your privacy. This policy together with our Terms of Use and Cookies Policy sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your Personal Data.
This website is not intended for children and we do not knowingly collect data relating to children.
It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.
Wigmore Medical Ltd, 23 Wigmore Street, London W1U 1PL, is the controller and responsible for your personal data (collectively referred to as ‘Company’, ‘we’, ‘us’ or ‘our’ in this privacy notice) collected via WWW.ZO-SKINHEALTH.CO.UK (the ‘Website’). We have appointed a data protection officer (DPO) who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the DPO OR data privacy manager using the details set out below. Our full details are:
This website may include links to our social media pages, advertisers and affiliates, third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit. Communication, engagement and actions taken through external social media platforms that this website and the Company participate are done on the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
We know that you value your privacy and the security of personal information held about you. We are committed to handling your Personal Data and personal sensitive data in line with data protection law and principles, which means that your data will be:
We use different methods to collect data from and about you, including through:
Direct interactions: You may give us your Personal Data by speaking to us in person on-site or off-site; filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you subscribe to our service or publications; request marketing to be sent to you; or give us some feedback.
Automated technologies or interactions:Â As you interact with our website, we may automatically collect data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, and other similar technologies, or third parties such as Google analytics.
Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
To see what personal data we collect, for what purpose, how we use it, retain it and secure it, please see the different categories below:
ZO Skin Health newsletter
We collect your name, surname and email address if you choose to sign-up for the ZO Skin Health newsletter on the Website.
We process this Personal Data in order to send you the ZO Skin Health newsletter. We process your name and email address on this basis under your positive consent to do so. You can withdraw your consent at any time by clicking unsubscribe on the emails you receive from ZO Skin Health, or by letting us know on the contact details set out above.
We store your Personal Data securely on site or securely archived off-site in the UK. Some data may also be stored by our IT providers who may be based outside of the EEA. If stored with IT providers based outside the EEA, these providers have in place Data Processing Addendums containing Standard Contractual Clauses as set out by the EU.
We may share your Personal Data with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. Where our group members are not based in the EEA we will ensure that any transferred data is treated in a manner commensurate with EU data protection laws.
We may also share your Personal Data with our service providers, such as IT systems, support and hosting service providers. Our email marketing database is managed by MailChimp. Please review their data policy here https://mailchimp.com/legal/terms/. You can change your marketing preferences at any time and will always be offered the opportunity to unsubscribe. We may also share this information with third parties if required to do so by law.
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If Wigmore Medical or substantially all of its assets are acquired by a third party, Personal Data held by it about its customers will be one of the transferred assets.
We do not sell, share or rent the information to third parties.
IP Address
The Website webserver collects information relating to your computer’s hardware and software which may be passed on to the Company. This information may include your IP address, browser type and language, domain names, access times, referring website address and the content of any undeleted cookies that your browser previously accepted from us. This information may be aggregated to measure the number of visits and usage of the Website.
The Company in its legitimate interest may use this information to improve the content it offers, for systems administration, detecting usage patterns and troubleshooting purposes. We may share this information with third parties including advisors, advertisers and investors for the purpose of conducting general business analysis and to develop and deliver targeted advertising on the Website. We may also share this information with third parties if required to do so by law.
All our on-line service providers are based in the EU, based in countries recognised as having adequate level of data protection, or have in place Data Processing Addendums containing Standard Contractual Clauses as set out by the EU. The Website has implemented Google Analytics Demographics and Interest Reporting. Any demographic reports produced using this data will be used to determine a better understand of our website traffic. You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings. In addition, you can use the Google Analytics Opt-Out Browser Add-on to disable tracking by Google Analytics. Please also see our Cookies policy for further information.
In the event that we sell or buy any business or assets, we may disclose your personal data to the prospective seller or buyer of such business or assets. If Wigmore Medical or substantially all of its assets are acquired by a third party, Personal Data held by it about its customers will be one of the transferred assets.
We do not sell, share or rent the information to third parties.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Under the new data protection regulations you have the following rights:
When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
