FAQ
Can I buy ZO Skin Health products online?
ZO Skin Health products can only be purchased from our official clinic stockists. Any unauthorised sellers may deliver unsafe, spoiled and outdated products. ZO Skin Health UK cannot guarantee the authenticity and safety of products bought online or accept any responsibility for adverse effects resulting from such products. You can find your nearest official ZO stockist clinic here
How do I know which product is right for me?
You will get the best results from our products when you follow a regime, tailored to your unique individual needs. When you visit our official clinic partners, you will get a thorough skin consultation with a ZO-trained physician to assess your skin condition and discuss areas of concern. Your ZO prescriber will create your personal skincare regime, tailored to your individual needs and guide you through your journey to healthy skin.
What if I have an adverse reaction to ZO products?
Please report any adverse reactions directly to your ZO prescriber.
How do I become a ZO stockist?
To bring ZO Skin Health to your clinic, you need to open an account with Wigmore Medical, our official distributor in the UK and Ireland, and complete our training course. You can open an account here
How do I register for training?
To make a reservation you need to have an active Wigmore Medical account. If you already have an account, you can reserve your place through our training portal
I’m an existing stockist, how do I access marketing and promotional materials?
Please contact your Regional Sales Manager and they will be able to provide you with a link to our resource folders.
CONTACT US
Training booking and registration enquiries
If you have a question regarding your training course booking and registration, please email us at
Press and Influencer enquires:
If you are an influencer or brand interested in collaboration, we’d love to hear from you.
Please email us at
Orders & customer service questions
If you have a question regarding a current or previous order or general customer service related question, please email us at
or call us on 020 7491 0150,
Mon-Fri, 9am – 6pm GMT.