FAQ

Can I buy ZO Skin Health products online?

ZO Skin Health products can only be purchased from our official clinic stockists. Any unauthorised sellers may deliver unsafe, spoiled and outdated products. ZO Skin Health UK cannot guarantee the authenticity and safety of products bought online or accept any responsibility for adverse effects resulting from such products. You can find your nearest official ZO stockist clinic here

How do I know which product is right for me?

You will get the best results from our products when you follow a regime, tailored to your unique individual needs. When you visit our official clinic partners, you will get a thorough skin consultation with a ZO-trained physician to assess your skin condition and discuss areas of concern. Your ZO prescriber will create your personal skincare regime, tailored to your individual needs and guide you through your journey to healthy skin.

What if I have an adverse reaction to ZO products?

Please report any adverse reactions directly to your ZO prescriber.

How do I become a ZO stockist?

To bring ZO Skin Health to your clinic, you need to open an account with Wigmore Medical, our official distributor in the UK and Ireland, and complete our training course. You can open an account here

How do I register for training?

To make a reservation you need to have an active Wigmore Medical account. If you already have an account, you can reserve your place through our training portal

I’m an existing stockist, how do I access marketing and promotional materials?

Please contact your Regional Sales Manager and they will be able to provide you with a link to our resource folders.

“I chose ZO Skin Health for my practice for their clinically-backed, results-driven products. I know when I’m recommending ZO products to my clients I’m not second guessing if they will see results, I am confident that they will see improvement in their skin every time. “

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Zoe MyersOwner & Lead Aesthetician

I’ve used ZO Skin Health within my clinic setting for several years and get consistently remarkable results. I use it predominantly for my age management clients with sun damage and pigmentation. The results are superior to any other brand I’ve worked with.

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Kate BancroftIndependent Nurse Prescriber

“ZO offers solutions for everyone. This is medical grade skincare that outshines multiple brands available on the market.  All the products have evidence-based research behind them.”

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Yuliya CulleyIndependent Nurse Prescriber

“I love the feeling of active, medical grade ingredients on my skin and ZO Skin Health certainly provides this.”

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Lisa MoroneyClinic Aesthetician & Director
“We love ZO skin health products. It’s the only brand we consistently use on ourselves too. We have literally transformed our patients’ skin with their products. Scientifically backed, it really does what it says on the box!”
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Dr Saleena Zimri

CONTACT US

Training booking and registration enquiries

If you have a question regarding your training course booking and registration, please email us at

training@wigmoremedical.com

Press and Influencer enquires:

If you are an influencer or brand interested in collaboration, we’d love to hear from you.

Please email us at

marketing@wigmoremedical.com

Orders & customer service questions

If you have a question regarding a current or previous order or general customer service related question, please email us at

orders@wigmoremedical.com

or call us on 020 7491 0150,

Mon-Fri, 9am – 6pm GMT.